Frequently Asked Questions


Seaira Global sells through a distributor network. For help locating a dealer in your area, give us a call at 910.660.0962. If you prefer to buy online,click here.

You can purchase replacement filters from the dealer who installed your unit or from one of ouronline sellers.

Dehumidifiers are sized using cubic footage, which is square footage of the space multiplied by height. For more information on cubic footage, check out thisblog post.


All WatchDog NXT dehumidifiers come with a complete 5 yearwarranty. First Generation WatchDog dehumidifiers (550, 900, and 900c) come with a 1/3/5warranty.

You can find all of our owner’s manualshere.

To keep your dehumidifier running smoothly, it is important to perform annual maintenance.For gravity drain models (NXT60, NXT85, and NXT120), this includes cleaning the filter, coils, and gravity drain. For detailed information, visit ourhow to guides section.


All error codes are listed in the owners manual of your dehumidifier. If you need another copy of the manual, click here. You can also find infographics related to error codeshere.

If you need assistance with your dehumidifier, call our technical support department at 910.660.0962 or visit ourcontact pageto submit an online form.

If your dehumidifier is malfunctioning, the first step is to call technical support at 910.660.0962.The technical service rep can walk you through common troubleshooting tips or help you get the dehumidifier to our repair facility, if necessary.